FAQ Page
Shipping Time and Delivery Expectations
Shipping times can vary depending on the brand. Some orders are shipped the same business day, while others may take 1-2 days. Occasionally, there might be unexpected delays. Generally, you can expect to receive your product within 4–7 business days. If a longer shipping time is anticipated, it will be clearly noted on the product page. We take pride in offering some of the fastest processing and shipping times in our industry, along with top-tier customer service.
We accept a wide range of payment methods, including Credit/Debit Cards (Visa, Mastercard, American Express, Discover, Diner's Club) and digital wallets like Apple Pay, Google Pay and Shop Pay.
We accept returns within 30 days of delivery. To be eligible, items must be unused and in original packaging. Please note that a 25% restocking fee applies to all change-of-mind returns, and return shipping is the customer’s responsibility except for defective, damaged, or incorrect items, where Harbor and Hedge provides a free prepaid return label. Items that are defective or damaged on arrival are eligible for a full refund or replacement — no restocking fee applies in those cases. For full details, please refer to our Return Policy.
Cancellation Policy
Orders can be cancelled for a full refund before they have been shipped. To cancel, please contact us immediately at support@HarborAndHedge.com. Orders that have already been shipped will fall under our Return Policy.
Harbor and Hedge
Phone: +1 (888) 995-0566
Email: support@HarborAndHedge.com
Business Hours: Monday to Friday, 9 AM to 5 PM EST
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